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Pharmaceutical Management Branch (PMB)
PMB After Hours
Online Agent Order Processing (OAOP)
Office of the
Clinical Grants and Contracts Branch
Clinical Investigations Branch
Clinical Trials Monitoring Branch
Pharmaceutical Management Branch
Operations and Informatics Branch
Regulatory Affairs Branch
Administrative Resource Center
How do I access OAOP (Online Agent Order Processing)?
We just became aware of an error that involved CTEP-supplied investigational agent. How do we report it, and is there any specific information you need?
What is a satellite? Or, is it OK for us to send drug that we have ordered from the PMB to one of our other offices/sites?
How should I record investigational agents that come in oral dosage forms?
How do I get an Investigator Brochure?
My actual drug inventory doesn't match the quantities reflected on the Drug Accountability Record Form. What should I do?
Injectable agents in vials (sharing and overfill)
Why is my IRB asking all these questions?
Where can I get a list of clinical trials for specific cancer diagnoses?
Lost shipment or missing drug
Can our nurse practitioners (NP), physician assistants (PA), or fellows who are listed as co-investigators on the protocol write orders for the investigational agents?
What should I do when patients return clinical supplies of NCI-supplied investigational agents that were previously dispensed? Should I return them to the NCI Clinical Repository?
How do I return investigational agent that I don't need anymore?
Why are an agent's shipping conditions different than the storage conditions?
I have drug leftover and the study closed. What do I do?
I need agent urgently. How can I get my drug faster? Or, why did you charge my courier account?
What if I use commercial drug for a study patient, or investigational drug for a commercial patient?
Do you have a way for patients enrolled in clinical studies to have complete information when it's needed for medication reconciliation?
If you still have a question you can contact us at
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